Orizon Automation, LLC (“Orizon Automation,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit information through our forms, communicate with us, or use our products and services.
By accessing or using our website or services, you acknowledge the practices described in this Privacy Policy.
INFORMATION WE COLLECT
We may collect information that you voluntarily provide to us, including your name, business or company name, email address, phone number, mailing or business address, information submitted through contact forms, appointment and scheduling information, account information, customer service communications, billing and transaction-related information, and SMS or email communication preferences.
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, operating system, pages visited, referring URLs, website interactions, and cookie or analytics information.
HOW WE COLLECT INFORMATION
We may collect personal information when you submit a website form, request information about our services, book an appointment or consultation, contact us by phone, email, or SMS, create or use an account, purchase or subscribe to our services, interact with our website, opt in to communications, or otherwise provide information directly to us.
HOW WE USE YOUR INFORMATION
We may use information we collect to provide and operate our services, respond to inquiries, schedule and manage appointments, communicate with customers and prospective customers, provide customer support, create and manage customer accounts, process transactions, send service-related notifications, improve our website and services, analyze website performance, prevent fraud or unauthorized access, maintain the security of our systems, comply with applicable legal obligations, and send marketing or promotional communications where permitted by law and, where required, with your consent.
SMS AND TEXT MESSAGING PRIVACY
When you provide your mobile phone number and affirmatively opt in to receive SMS or text messages from Orizon Automation, we may use your phone number to send communications you have agreed to receive.
Depending on your consent, these communications may include responses to inquiries, appointment confirmations and reminders, customer service communications, account notifications, service updates, follow-up communications, information regarding requested products or services, and promotional or marketing messages when you have consented to receive them.
Mobile information, including phone numbers and SMS opt-in or consent information, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
SMS opt-in data and consent will not be shared with third parties for marketing purposes.
We may provide mobile information to telecommunications providers, messaging platforms, and other service providers only when necessary to deliver and support our messaging services. These providers may use the information only as necessary to provide services on our behalf.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP.
Consent to receive marketing SMS messages is not a condition of purchasing goods or services.
EMAIL COMMUNICATIONS
If you provide your email address, we may use it to communicate with you regarding inquiries, appointments, your account, services you purchase or request, customer support, service announcements, and marketing or promotional communications where permitted by law.
You may unsubscribe from marketing emails using the unsubscribe instructions included in those communications. You may continue to receive necessary transactional, billing, account, security, or service-related communications after unsubscribing from promotional communications.
PAYMENT INFORMATION
When you purchase services from Orizon Automation, payment information may be collected and processed by third-party payment processors.
Orizon Automation does not intentionally store complete credit or debit card information on its own servers when payments are processed through a third-party payment provider. Payment processors may collect information necessary to process transactions according to their own privacy policies and terms.
COOKIES AND ANALYTICS
We may use cookies and similar technologies to operate our website, remember preferences, understand website usage, measure performance, and improve our services.
These technologies may collect information such as your IP address, browser information, device information, pages visited, time spent on pages, links clicked, and referring websites.
We may use third-party analytics services to help us understand how visitors interact with our website. You may be able to control cookies through your browser settings. Disabling certain cookies may affect portions of our website.
HOW WE SHARE INFORMATION
Orizon Automation does not sell or rent personal information to third parties for their independent marketing purposes.
We may disclose information to trusted service providers that assist us with business operations, including website hosting, CRM technology, communications infrastructure, SMS services, email delivery, payment processing, analytics, cloud storage, customer support technology, automation technology, artificial intelligence services, and security services.
These providers may access information only as reasonably necessary to perform services on our behalf.
SMS opt-in information and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.
LEGAL DISCLOSURES
We may disclose information when we reasonably believe disclosure is necessary to comply with applicable law or legal process, respond to lawful government requests, enforce our agreements, investigate fraud or illegal activity, protect the rights or safety of Orizon Automation or others, or detect and prevent security incidents.
BUSINESS TRANSFERS
If Orizon Automation is involved in a merger, acquisition, financing, restructuring, or sale of some or all of its business or assets, personal information may be transferred as part of that transaction, subject to applicable law.
DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
DATA RETENTION
We may retain personal information for as long as reasonably necessary to provide our services, maintain customer accounts, fulfill contractual obligations, resolve disputes, maintain business records, meet legal or regulatory requirements, and protect against fraud and abuse.
When information is no longer reasonably necessary, we may delete or anonymize it in accordance with applicable law.
THIRD-PARTY WEBSITES AND SERVICES
Our website and services may contain links to or integrations with third-party websites, applications, and platforms.
Orizon Automation is not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing personal information.
CHILDREN’S PRIVACY
Our services are intended for businesses and adults and are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
CALIFORNIA PRIVACY RIGHTS
California residents may have certain rights regarding their personal information under applicable California privacy laws.
Depending on the circumstances, these rights may include the right to request access to personal information, request correction of inaccurate information, request deletion of certain information, obtain information regarding certain disclosures, and exercise applicable opt-out rights.To submit a privacy request, contact us using the information below. We may need to verify your identity before processing certain requests.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this page.
CONTACT US
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Orizon Automation, LLC Email: [email protected] Website: orizonautomation.com Mailing Address: 1427 7th Street, Apt. 306, Santa Monica, CA
For SMS assistance, reply HELP. To opt out of SMS communications, reply STOP.